Key to Dragon success is Training and Support

✨ Nuance-Certified Experts at Your Service
Experience fun, engaging, and premium training from certified Nuance specialists dedicated to your success.

✅ End-to-End Solutions Made Easy
From strategic planning to seamless implementation and training, we handle every aspect of your Nuance technology—software and hardware included.

📞 Unmatched Support & Flexibility
Enjoy unlimited phone and email support, plus up to three onsite visits per year with our comprehensive yearly contracts.

Dragon & DAX Copilot
Support and Training

Our Dragon Medical One (DMO) and DAX Copilot support and training are designed to help healthcare providers, administrators, and IT professionals maximize their investment in these cutting-edge AI-powered solutions. Whether you are new to voice recognition technology or looking to optimize existing workflows, we provide customized training and expert guidance to ensure seamless integration and maximum ROI.

Professional Services

End-User Training and Support

The key to success is personalized onboarding and hands-on training. As a priority, we are committed to providing in-depth training, ensuring end users gain maximum value from their Dragon investment.

Continue Technical Support

Our Microsoft Certified Dragon Medical One and Dragon Ambient eXperience (DAX) resources can help you address year around technical issues, implement updates, and optimize speech recognition accuracy to improve documentation and get maximum value and performance. Our experienced team can assist via phone, email, onsite, and remote sessions.

Workflow Optimization

Our Workflow Optimization Services analyze existing workflows, identify areas for improvement, and provide tailored recommendations to streamline speech-to-text integration, enhance accuracy, and reduce administrative burdens on providers.

1. Dragon Medical One Training & Optimization

Our specialized Dragon Medical One training services empower healthcare professionals to dictate faster, reduce documentation time, and enhance accuracy. We offer:

  • Personalized Onboarding & Setup: Ensure smooth implementation and optimal configuration tailored to your practice’s needs.

  • Hands-on Training: Interactive sessions to familiarize users with voice commands, templates, and customization options.

  • Troubleshooting & Support: Ongoing assistance to resolve issues and improve accuracy over time.

2. DAX Copilot Training & Integration

DAX Copilot takes medical documentation automation to the next level by leveraging ambient AI to create structured notes. Our training and consulting services for DAX Copilot include:

  • Implementation Guidance: Assistance with setup, configuration, and integration within your practice.

  • User Training: Helping providers and staff understand how to effectively use DAX Copilot for real-time, AI-powered documentation.

  • Performance Monitoring: Continuous improvement through feedback and adjustments.

Train the Trainer

Empower trainers with in-depth knowledge and hands-on expertise to effectively teach and support users.

Having in-house experts allows for ongoing support and best practice sharing, maximizing the long-term value of Dragon Medical One and DAX Copilot.

We’re here to help you be successful.

Office hours: Monday to Friday 8:00 AM to 5:00 PM Pacific Time

Phone: (949) 561-0756

Email: Support@xCare360.com